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Privacy Policy

Last Updated: May 17, 2026

This Privacy Policy explains how Wenzhou Lonto Living Co., Ltd. (“Lonto Living”, “we”, “us”, or “our”) collects, uses, stores, protects, and discloses personal information when you visit our website, contact us, submit an inquiry, request a quotation, or communicate with us regarding our products and services.

Our website is mainly designed for business customers, including fashion brands, wholesalers, retailers, e-commerce sellers, sourcing companies, and other professional buyers interested in handbag manufacturing, OEM/ODM services, private label development, wholesale supply, and related business cooperation.

By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

Company Information

This website is operated by:

Wenzhou Lonto Living Co., Ltd.

Website:
www.lontoliving.com

Email:
info@lontoliving.com

Phone / WhatsApp:
+86 139 5894 0433

Office Address:
No. 71, Wenzhou City, Zhejiang Province, China

Store Address:
A1076 Xiangsheng Leather City, Sanyuanli Avenue, Guangzhou City, Guangdong Province, China

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact details above.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

– Fill out a contact form
– Submit a product inquiry
– Request a quotation
– Contact us by email, phone, WhatsApp, WeChat, or other communication methods
– Subscribe to updates or newsletters, if available
– Communicate with our sales or customer service team
– Request product information, catalogs, samples, pricing, or OEM/ODM support

The information we may collect includes:

– Your name
– Company name
– Job title or business role
– Email address
– Phone number
– WhatsApp number or other messaging contact
– Country or region
– Company website, if provided
– Product interests
– Estimated order quantity
– Customization requirements
– Shipping or delivery information, if needed for business communication
– Any other information you choose to provide in your message or inquiry

We may also collect limited technical information automatically when you visit our website, including:

– IP address
– Browser type and version
– Device type
– Operating system
– Pages visited
– Time and date of visit
– Referring website
– Approximate location based on IP address
– Website usage and interaction data

This information helps us understand how visitors use our website, improve website performance, enhance user experience, and maintain website security.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

– To respond to your inquiries
– To provide product information
– To prepare quotations
– To communicate about OEM/ODM projects
– To understand your sourcing needs
– To recommend suitable handbag styles, materials, or customization solutions
– To arrange samples, production discussions, or order-related communication
– To provide customer service and business support
– To improve our website, products, and services
– To maintain website security and prevent misuse
– To manage business records
– To comply with applicable laws, regulations, tax, accounting, or legal obligations

We may also use your contact information to follow up on previous inquiries or business discussions. Where required by applicable law, we will obtain your consent before sending marketing communications, and you may opt out at any time.

Where applicable data protection laws require a legal basis, we may process your personal information based on one or more of the following grounds:

– Your consent, where you have provided it
– Our legitimate business interests, such as responding to B2B inquiries and improving our services
– The performance of a contract or steps taken before entering into a contract
– Compliance with legal or regulatory obligations
– Protection of our rights, property, business interests, or website security.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze visitor behavior, enhance user experience, and support website security.

Cookies are small files stored on your device when you visit a website. They may help us:

– Remember your preferences
– Understand which pages are most visited
– Analyze website traffic
– Improve website structure and content
– Maintain website functionality
– Support security and fraud prevention

Types of cookies we may use include:

Essential Cookies:
These cookies are necessary for the website to function properly.

Analytics Cookies:
These cookies help us understand how visitors interact with our website.

Functionality Cookies:
These cookies help remember certain preferences or improve your browsing experience.

Marketing or Advertising Cookies:
If used, these cookies may help us understand the effectiveness of our marketing activities or deliver more relevant content.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

If we use third-party analytics or advertising tools such as Google Analytics, Google Search Console, Meta Pixel, or similar services, those providers may collect information according to their own privacy policies.

Sharing of Personal Information

We do not sell your personal information.

We may share limited personal information only when necessary for legitimate business, technical, operational, or legal purposes, including with:

– Website hosting providers
– IT service providers
– Email service providers
– Analytics service providers
– Logistics or shipping partners, if needed for order-related communication
– Payment or banking partners, if required for business transactions
– Professional advisors such as accountants, auditors, or legal consultants
– Government authorities, regulators, courts, or law enforcement agencies when legally required

We require service providers to use personal information only for the services they provide to us and to protect such information with appropriate safeguards.

International Data Transfers

As Lonto Living is based in China and works with international customers, your personal information may be transferred to, stored, or processed in countries or regions outside your own country.

These countries or regions may have data protection laws that differ from those in your jurisdiction. When we transfer or process personal information internationally, we take reasonable steps to protect your information in accordance with this Privacy Policy and applicable data protection requirements.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

– The nature of your inquiry
– Whether we have an ongoing business relationship
– Whether quotations, samples, orders, or contracts are involved
– Legal, tax, accounting, or compliance requirements
– The need to resolve disputes or protect our legal rights

In general, inquiry and business communication records may be retained for a reasonable period to support follow-up communication, project management, customer service, and business recordkeeping.

When personal information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable requirements.

Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These measures may include:

– Access control
– Secure website management
– Email and system protection
– Internal confidentiality practices
– Limited access to personal information
– Regular review of website and business communication security

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

– The right to request access to your personal information
– The right to request correction of inaccurate information
– The right to request deletion of your personal information
– The right to object to certain processing activities
– The right to withdraw consent, where processing is based on consent
– The right to request restriction of processing
– The right to request data portability, where applicable
– The right to opt out of certain marketing communications

To exercise your rights, please contact us at:

info@lontoliving.com

We may need to verify your identity before responding to your request. We will respond within a reasonable period and in accordance with applicable laws.

Marketing Communications

If you contact us or submit an inquiry, we may use your contact information to respond to your request and follow up regarding related products, services, quotations, samples, or cooperation opportunities.

If we send marketing emails or business updates, you may opt out at any time by contacting us or following the unsubscribe instructions, if provided in the email.

Even if you opt out of marketing communications, we may still send necessary business communications related to your inquiries, quotations, samples, orders, contracts, or customer service matters.

Business Contact Information

As a B2B company, we may collect and use business contact information provided by company representatives, buyers, sourcing managers, brand owners, designers, wholesalers, distributors, and other professional contacts.

Business contact information may be used for:

– Business communication
– Product sourcing discussions
– Quotation preparation
– OEM/ODM project communication
– Sample development
– Order coordination
– Customer relationship management

We use such information only for reasonable and relevant business purposes.

Third-Party Websites

Our website may contain links to third-party websites, platforms, or services, such as social media pages, messaging tools, logistics websites, or partner websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are intended for business users and professional buyers. They are not directed to children.

We do not knowingly collect personal information from children under the age of 13, or under the applicable minimum age in your jurisdiction. If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete such information.

Do Not Track Signals

Some browsers may transmit “Do Not Track” signals. Our website may not currently respond to all Do Not Track signals due to the lack of a consistent industry standard.

You can manage cookies and tracking preferences through your browser settings or other available privacy tools.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or data processing practices.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

Changes become effective when posted on this website.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle personal information, please contact us:

Wenzhou Lonto Living Co., Ltd.

Website:
www.lontoliving.com

Email:
info@lontoliving.com

Phone / WhatsApp:
+86 139 5894 0433

Office Address:
No. 71, Wenzhou City, Zhejiang Province, China

Store Address:
A1076 Xiangsheng Leather City, Sanyuanli Avenue, Guangzhou City, Guangdong Province, China